Updated 6/18/20


The COVID threat is NOT over. Despite statewide "opening", there are double the amount of identified cases in Arizona. While we recognize that that may also be reflective of increased testing, it does not diminish the fact that this pandemic is not over yet. So, we will continue to follow local, state, and CDC guidelines for health care facilities. 

​If you feel differently about the COVID situation and are not willing to follow the below guidelines, then we respectfully request that you seek care at another location.   

FBWC is continuing to recommend social distancing/isolation to keep our parents and newborns safe. However, because of the nature of our work and the commitment to the safety of our clients and their families, we have come up with the following policies that will stay in effect until experts declare that the risk is mitigated. These policies may change as the situation of the pandemic shifts. 

  1. If you are sick or think you are getting sick OR if you have traveled out of the state within the last 14 days: you need to reschedule your appointment or request a phone/Zoom visit.                                                                                                                                              

  2. If you have any of the following symptoms, you need to reschedule your appointment: fever >100.4˚F (38˚C), chills, cough/shortness of breath, loss of taste/smell, muscle pain, headache, and/or sore throat. Anyone with mild symptoms of a cold or flu-like illness are requested to stay at home for 14 days. You may request a phone/Zoom visit any time.                                                                                                                               

  3. Clinic visits and appointment timing: we will be continuing to limit certain in-person clinic visits but are now seeing folks more regularly in our usual downstairs clinic space.                                                                                    

  4. Clinic visit guidelines: you may bring one person with you to an appointment who is not sick and who has not been sick in the last 14 days and who has not traveled out of the state in the past 14 days. Both of you MUST wear a mask to your appointment. All clients and their partner will be screened for fever before they can the visit. Any person with a fever will be asked to leave the building and we will help determine if you need testing.

    1. Telehealth appointments: we will continue to conduct phone/zoom visits for the following weeks: 16 weeks, 20 weeks, 28 weeks, and 32 weeks.

    2. In-person visits:  All other visits other than above are now in-person visits.                                                        

  5. Birth: the center is open as normal for clients in labor. Only the laboring client and their spouse/partner will be allowed in the birth center. If you have a paid doula, they are also allowed. You will still call the midwife on call for labor triage and you will be screened over the phone for history of illness. Once you arrive at the center, you and your labor partner will be screened for fever. Anyone with a fever of over 100.4 will not be permitted to enter and if it is the laboring client, we will need to transfer to the hospital. The FBWC birth team will be wearing masks and other personal protection equipment during your birth. The spouse/partner must also wear a mask but the laboring client does NOT have to wear a mask. Home births are suspended at this time. The American College of Obstetrics and Gynecology recommends hospital or accredited birth center deliveries only for safety purposes. We are continuing to follow advice on suspending water births and will make adjustments as we learn more and have more data.                                                                                                                                              

  6. Home visits: unfortunately, we will be suspending home visits for the time being. Parents and babies will be required to come to the center for their 24-36 hour visit after birth as well as for any follow up problem lactation or postpartum visits. Other uncomplicated postpartum visits will be either in person for weeks 1 and 6 and via phone/telemedicine for week 3. The 6 week visit is for the postpartum client only (please do not bring your babies unless it is absolutely necessary).                                                                                                                              

  7. Classes: all in-person classes in the birth center continue to be suspended. Instructors have created video classes that are live on the Zoom platform.                                                                                                                                     

  8. Support Groups: Nursing Nook is now on Zoom and the new Perinatal Support Group is on Zoom as well.  We are working on a new platform for our BabyandMe group and may move it outside for the summer. Stay tuned!                 

  9. New client tour and consultations: We have a virtual tour so families may attend from home.                                

  10. Staff: FBWC employees who are working at the center, including clinical and administrative personnel, will be screened for fever every day as they arrive for work. Any staff member found to have a fever will be sent home and isolated for 14 days. Staff who think they are getting sick or who are sick will not be allowed to come to work. Staff are requesting to not to shake hands with or hug clients and will only touch you for whatever examination is required for your care. Staff members will wash their hands before and after touching a client and as needed in between clients and will be wearing masks during all visits and during the birth.                                                        

  11. Cleaning: we have increased our sanitation between clients and throughout the day. This includes using maximum strength wipes and disinfectants on all surfaces throughout the day. Toys in the lobby and other waiting areas have been removed. Pens will be disinfected throughout the day.  An extra disinfectant cleaning will be done each weekend for extra assurance.                                                                                                                                

  12. Children: while children appear to not be as affected by COVID-19, we are asking that you leave your children at home during births and if you have an appointment at the center.                                                                             

  13. High Country Lactation Center and Milk Depot: at this time, HCLC is doing both in-person and telemedicine visits via phone or Zoom for any lactation questions and/or difficulties. We can still accept milk from donors who donate. 

Adapted from our sister CABC accredited birth center, Dar A Luz, in Albuquerque New Mexico. 

© 2013 by EverGreen // 2013: Modified by Flagstaff Birth and Women's Center

Flagstaff Birth and Women's Center

401 West Aspen Ave

Flagstaff, AZ 86001

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