Updated 10/10/20


MASKS ARE REQUIRED: Only well-fitted masks are allowed during appointments. Ill-fitting masks and face coverings such as gaiters, bandanas, balaclavas, scarves, and face shields will not be accepted. If you don’t have a well-fitting mask, you will be provided with one upon your arrival. 

The COVID threat is NOT over. Despite statewide "opening", there continues to be identified cases in Arizona. FBWC will continue to follow local, state, and CDC guidelines for health care facilities. 

​If you feel differently about the COVID situation and are not willing to follow the below guidelines, then we respectfully request that you seek care at another location.   

FBWC is continuing to recommend social distancing/isolation to keep our parents and newborns safe. However, because of the nature of our work and the commitment to the safety of our clients and their families, we have come up with the following policies that will stay in effect until experts declare that the risk is mitigated. These policies may change as the situation of the pandemic shifts. 


  1. If you have any of the following symptoms, you need to reschedule your appointment: fever >100.4˚F (38˚C), chills, cough/shortness of breath, loss of taste/smell, muscle pain, headache, and/or sore throat. Anyone with mild symptoms of a cold or flu-like illness are requested to stay at home. You may request a phone visit any time.                                                                                                                                           

  2. Clinic visits and appointment timing: we will be continuing to limit certain in-person clinic visits but are now seeing folks more regularly in our usual downstairs clinic space.                                                                                    

  3. Clinic visit guidelines: you may bring one person with you to an appointment who is not sick and who has not been sick in the last 10 days and who has not traveled out of the state in the past 14 days. Both of you MUST wear a mask to your appointment. All clients and their partner will be screened for fever and other symptoms upon arrival.                                                                                                                                     

    1. Telehealth appointments: we will continue to conduct phone check-ins for 16 weeks, 26 weeks, and 30 weeks.

    2. In-person visits:  All other visits are now in-person visits.                                                                                 

  4. Birth: the center is open as normal for clients in labor. Only the laboring client and their spouse/partner will be allowed in the birth center. If you have a professional, certified doula that has been verified by our staff, they are also allowed. The FBWC birth team will be wearing masks and other personal protection equipment during your birth. The spouse/partner (and doula if present) must also wear a surgical mask that covers both mouth and nose but the laboring client does NOT have to wear a mask. Home births are suspended at this time. We are continuing to follow advice on suspending water births and will make adjustments as we learn more and have more data.                                                                                                                                                                    

  5. Home visits: we have suspending home visits for the time being.                                                                            

  6. Classes: all in-person classes in the birth center continue to be suspended. Instructors have created video classes that are live on the Zoom platform.                                                                                                                                     

  7. Support Groups: Nursing Nook is now on Zoom and other groups are on Zoom as well.                                        

  8. New client tour and consultations: We have a virtual tour so families may attend from home.                                                                                                                                                                                            

  9. Children: No children are allowed at the center until further notice, this includes using the restroom so please plan ahead!                                                                                                                                                                  

  10. High Country Lactation Center and Milk Depot: at this time, HCLC is doing both in-person and telemedicine visits via phone or Zoom for any lactation questions and/or difficulties. We can still accept milk from donors who donate. 

Adapted from our sister CABC accredited birth center, Dar A Luz, in Albuquerque New Mexico. 

© 2013 by EverGreen // 2013: Modified by Flagstaff Birth and Women's Center

Flagstaff Birth and Women's Center

401 West Aspen Ave

Flagstaff, AZ 86001

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